Managing Users

• How to invite a member to my team?

  How to invite a member to share my phone number?Some readers

• User Roles: all you need to know

  In this guide, we'll explain to you the different roles of Phone2 users and their permissions within your workspace. Owner An owner: Can use all the texting and calling functions of Phone2 Has access to all phone numbers (a.k.a. "Teams") within a Workspace Add & remove phone numbers within the workspace Add & remove users within the workspace Assign other users as adminSome readers

• How can I delete my Phone2 account?

  Short answer: Long answer: After you've removed all members from a workspace, you can delete your account and thus, your workspace. Click on the settings icon (menu, top right) Click on "Edit Profile" Find the bottom area called "Danger Zone" Type in "Delete account" in the field ConfirmFew readers

Voicemail

• How to setup a custom voicemail greeting?

  How to setup a custom voicemail greeting in Phone2Featured

Messaging

• How can I see the delivery status of my messages?

  How to see the delivery status of my messages in Phone2Few readers

Calling

• How do texts/calls appear to our customer (if using a shared line)?

  Short answer: Nothing is different. Your customer will simply see a text or call from your Phone2 number. Long answer: Sharing a number just means that while using the Phone2 app, you can see which members of your team called, texted or answered a call. Please see below: (https://storage.crisp.chat/users/helpdesk/website/de99249d4a470000/screenshot-2023-08-23-at-9483Few readers

Contacts

• How to import my contacts?

  How to import my device contacts to Phone2Few readers

• How to block phone numbers?

  ✨ Exciting New Feature Alert: ANTI-SPAM! 🚫📱 We’re thrilled to introduce a powerful new tool to enhance your experience: ANTI-SPAM! 🎉 📌 Here’s how it works: If you no longer wish to receive calls or SMS/MMS notifications from an inbound phone number, simply text “SPAM” (in UPPERCASE and without spaces). Once we receive this command, we’ll immediately stop notifying or displaying calls and messages from that number. 🛑 🔄 Need to undo this? No problem! Just send “UNSPAFew readers