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User Roles: all you need to know

To begin, Phone2 users have three (3) different Workspace Roles:

Owner, Admin, & User

In this guide, we'll explain the different roles of Phone2 users and their permissions within your workspace.

Owner

An Owner can:

Use all the texting and calling functions of Phone2.
Access all phone numbers (a.k.a. "Teams") within a Workspace.
Add & remove phone numbers within the Workspace.
Add & remove users within the Workspace.
Assign other users as Admins.
Manage the billing settings of the Workspace.
Rename the Workspace.
Change the Voicemail Greeting of the phone numbers (a.k.a. Teams).
Have full control over the Contacts of the Workspace (syncing, editing, and deleting contacts).

An Admin has all the same rights as an Owner, except:

Note: There must be at least one (1) Admin or Owner assigned at all times in a Workspace.

A User has limited permissions compared to Admins and Owners:

Updated on: 28/11/2024

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