How to setup a custom voicemail greeting?
You can add up to 5 custom voicemail greetings per workspace.
Voicemail greetings are essential for providing a professional experience to your callers when you’re unavailable. In this guide, we’ll walk you through the steps to set up your voicemail greeting in Phone2.
To get started, log in to your Phone2 account via the Phone2 web app.
Once logged in:
Go to the Settings tab in the top menu.
Click on Your Phone Number to view your available phone numbers.
Select the phone number you’d like to customize.
In the number settings screen:
Locate the Voicemail Slot section.
Click on Change Slot to edit or update the voicemail greeting for the selected number.
👇 Example:
You’ll be prompted with two options to set up your greeting:
Upload a File: Upload a pre-recorded audio file (MP3 or WAV formats are supported).
Record a New Greeting: Use your microphone to record directly within the Phone2 interface.
After uploading or recording your voicemail:
Preview your greeting to ensure it sounds as expected.
Click Save to finalize your changes.
Click Select on the slot to make it active 👇
Be Concise: Keep your greeting between 10–20 seconds.
State Key Information: Include your name, company, and instructions for the caller (e.g., leave a message, call back later, etc.).
Professional Tone: Use clear and polite language.
Example Greeting:
"Hello, this is [Your Name] from [Your Company]. I’m currently unavailable to take your call. Please leave a message, and I’ll get back to you as soon as possible. Thank you!"
For more tips or technical support, contact our support team via chat in the Phone2 web app or email us at [email protected].
If you encounter issues while setting up your voicemail, check our troubleshooting guide or reach out for assistance.
Happy calling! 🚀
Voicemail greetings are essential for providing a professional experience to your callers when you’re unavailable. In this guide, we’ll walk you through the steps to set up your voicemail greeting in Phone2.
Steps to Set Up Your Voicemail Greeting
1. Access the Phone2 Web App
To get started, log in to your Phone2 account via the Phone2 web app.
2. Navigate to Your Number Settings
Once logged in:
Go to the Settings tab in the top menu.
Click on Your Phone Number to view your available phone numbers.
Select the phone number you’d like to customize.
3. Change Your Voicemail Slot
In the number settings screen:
Locate the Voicemail Slot section.
Click on Change Slot to edit or update the voicemail greeting for the selected number.
👇 Example:
4. Upload or Record Your Voicemail Greeting
You’ll be prompted with two options to set up your greeting:
Upload a File: Upload a pre-recorded audio file (MP3 or WAV formats are supported).
Record a New Greeting: Use your microphone to record directly within the Phone2 interface.
5. Save Your Changes
After uploading or recording your voicemail:
Preview your greeting to ensure it sounds as expected.
Click Save to finalize your changes.
Click Select on the slot to make it active 👇
Best Practices for Voicemail Greetings
Be Concise: Keep your greeting between 10–20 seconds.
State Key Information: Include your name, company, and instructions for the caller (e.g., leave a message, call back later, etc.).
Professional Tone: Use clear and polite language.
Example Greeting:
"Hello, this is [Your Name] from [Your Company]. I’m currently unavailable to take your call. Please leave a message, and I’ll get back to you as soon as possible. Thank you!"
For more tips or technical support, contact our support team via chat in the Phone2 web app or email us at [email protected].
If you encounter issues while setting up your voicemail, check our troubleshooting guide or reach out for assistance.
Happy calling! 🚀
Updated on: 17/11/2024
Thank you!