Articles on: Connectivity

Why don't I hear incoming call notifications on Phone2 web?

Fast Answer:

When you first log into Phone2 in a fresh browser tab, just click anywhere on the page to enable the sound.

Long Answer:

Modern browsers are security geeks at heart. To prevent rogue websites from hijacking your ears with unsolicited audio (think popups blasting bad EDM), they’ve implemented an autoplay restriction. This means sound doesn’t get the green light until the user has explicitly interacted with the page—like clicking a button or, in the case of Phone2, simply tapping somewhere on the screen.

In geek-speak: Clicking anywhere signals the browser's "interaction detector," giving it the go-ahead to allow audio playback.

For Phone2 users, this interaction is crucial. After logging in for the first time, a click tells your browser, "Hey, this page is cool, let it play sounds." Once this permission is granted, you'll reliably hear incoming call and text notifications, even if the tab is chilling in the background.

Why the fuss? Because your browser is a knight in shining armor, keeping unwanted noise (and annoyances) at bay.

Updated on: 17/11/2024

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