> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.phone2.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why aren't messages updating on Phone2 web?

**Short answer:**
Turn off all ad blockers. 

**Long answer:**
Ad blockers and browsers like "Brave" are fantastic for our personal security and privacy. However, the web version of Phone2 is not a simple website but a dynamic web-app that is always updating. To avoid interruptions in real time updates (e.g., call history, chat list preview snippets, etc), you must turn off ad block.

| While Phone2 web does work on Brave, please be sure to "Turn Shields Down" to avoid issues

![](https://storage.crisp.chat/users/helpdesk/website/de99249d4a470000/image_56i56j.png)