> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.phone2.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What's the difference between a "Workspace" and a "Team"?

A **workspace** consists of several parts:
1. Users
2. Phone numbers
3. Contacts 


![](https://storage.crisp.chat/users/helpdesk/website/de99249d4a470000/screenshot-2023-08-23-at-95441_1qa95iz.png)



A **team** is just another term for "phone number". In Phone2 we use the word "team" because within your workspace, you can assign different users to each team (aka phone number). Thus you can have a:

- Sales Team
- Design Team
- Support Team
- etc etc. Create any time you'd like! 


![](https://storage.crisp.chat/users/helpdesk/website/de99249d4a470000/screenshot-2023-08-23-at-95611_1r82sl4.png)