> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.phone2.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# User Roles: all you need to know

| **To begin, Phone2 users have three (3) different Workspace Roles:**
**Owner**, **Admin**, & **User**

In this guide, we'll explain the different roles of Phone2 users and their permissions within your workspace.

## Owner

An Owner can:

- Use all the texting and calling functions of Phone2.
- Access all phone numbers (a.k.a. "Teams") within a Workspace.
- Add & remove phone numbers within the Workspace.
- Add & remove users within the Workspace.
- Assign other *users* as *Admins*.
- Manage the billing settings of the Workspace.
- Rename the Workspace.
- Change the Voicemail Greeting of the phone numbers (a.k.a. Teams).
- Have full control over the Contacts of the Workspace (syncing, editing, and deleting contacts).

## Admin

An Admin has all the same rights as an Owner, **except**:

- Admins *cannot* manage the billing settings of the Workspace.

> **Note:** There must be at least one (1) Admin or Owner assigned at all times in a Workspace.

## User

A User has limited permissions compared to Admins and Owners:

- Can use all the texting and calling functions of Phone2.
- Contacts of the Workspace are "View Only."