How to Register Your SMS-Enabled 10DLC Number with The Campaign Registry on Phone2

At Phone2, we make it easy for businesses to stay compliant while using SMS to connect with their customers. To ensure compliance with carrier regulations and improve message deliverability, 10DLC (10-Digit Long Code) numbers must be registered with The Campaign Registry (TCR). Below is everything you need to know about this process and how Phone2 helps you every step of the way.

What Is 10DLC and Why Registration Is Required?

10DLC numbers are local phone numbers enabled for SMS messaging. They’re a cost-effective way for businesses to send SMS at higher volumes while maintaining carrier compliance.

Carriers require registration through TCR to:
- Reduce Spam: Protect consumers by filtering out fraudulent and unwanted messages.
- Increase Trust: Ensure that only verified businesses can send SMS, improving engagement rates.
- Enhance Deliverability: Registered numbers have higher success rates for message delivery.

Without registration, unverified messages face higher risks of being flagged, delayed, or blocked.

What Happens If You Don’t Register Your Number?

Unregistered numbers will still be able to receive SMS messages, but the ability to send SMS will be disabled after a 14-day onboarding period.

Here’s how it works for new Phone2 users:

First 14 Days:
When you activate a new Phone2 number, you’ll have unrestricted SMS functionality, allowing you to send and receive messages freely during the first 14 days.

After 14 Days:
If your number hasn’t been registered with TCR, the ability to send SMS will be disabled, but you will continue to receive incoming messages without issue.

We Cover Your Registration Fees

At Phone2, we simplify compliance by covering all carrier registration fees for the first year. After the first year, these fees are included in your monthly subscription. You just need to complete the registration process when prompted, and we’ll handle the rest.

Why Registration Benefits Your Business

- Higher Deliverability Rates: Registered numbers experience fewer blocks and improved message success.
- Increased Trust: Customers are more likely to engage with messages from verified numbers.
- Regulatory Compliance: Avoid penalties or disruptions by adhering to carrier standards.

How to Register Your Number

Registering your 10DLC number with TCR is simple:

Follow the Prompts: When it’s time to register, our platform will guide you through the required steps.
Provide Required Information: Share basic details about your business (e.g., name, EIN, contact info) and how you use SMS (e.g., marketing, notifications).
Submit for Approval: TCR registration typically takes 3-7 business days to process. Once approved, you’re ready to send compliant SMS messages.

FAQ

What is a Brand and Campaign?

- A Brand represents your business entity and is linked to your EIN (or other business identifier).
- A Campaign defines the purpose of your SMS communication (e.g., customer notifications, marketing).

Every campaign is tied to a brand and includes rules based on its type.

How Many Numbers Can Be Registered on a Campaign?

All Phone2 numbers are registered under the UCaaS Low Volume campaign type, which allows up to 50 numbers per campaign. This campaign type is ideal for businesses using a small pool of numbers for SMS communications.

What Is Required to Register on TCR UCaaS Low Volume?

To register, you’ll need to provide:
- Your business name and EIN (or other tax identifier).
- Contact details, including an email, phone number, and address.
- A description of how you use SMS (e.g., appointment reminders, customer notifications).

What Is UCaaS Low Volume Campaign Type?

The UCaaS Low Volume campaign type is designed for businesses that send a lower volume of SMS messages per number. It’s ideal for platforms like Phone2 that focus on unified communications with efficient and compliant messaging.

What Is the Cost of Registration?

TCR charges:
- $4 for Brand Registration (one-time).
- $1.50 per month for the UCaaS Low Volume campaign type.

Phone2 covers both fees for the first year. After the first year, these costs are included in your monthly subscription. We simply ask that you complete the registration process to comply with TCR regulations.

Final Thoughts

At Phone2, we’re committed to helping your business succeed with reliable and compliant communication solutions. While TCR registration may seem like an extra step, it’s necessary to ensure your messages are delivered effectively and maintain trust in SMS messaging.

By covering the registration fees and simplifying the process, we make compliance easy. Register your number today and unlock the full potential of SMS for your business!


For additional information or support, contact the Phone2 team anytime.

Updated on: 28/11/2024