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# How to block phone numbers?


# ✨ Exciting New Feature Alert: ANTI-SPAM! 🚫📱

We’re thrilled to introduce a powerful new tool to enhance your experience: **ANTI-SPAM!** 🎉

## 📌 Here’s how it works:

**On the web app:**
* Hover your mouse over the thread (i.e., phone number you'd like to block)
* A menu pops up. **Choose Add number to spam**
* Done! You will no longer receives incoming calls or messages from this number.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/9/9/de99249d4a470000/image_16g6lv1.png =852xauto)





**On the mobile app:**
* If you no longer wish to receive calls or SMS/MMS notifications from an inbound phone number, simply text **“SPAM”** (in **UPPERCASE** and without spaces).
* Once we receive this command, we’ll immediately stop notifying or displaying calls and messages from that number. 🛑
* To remove the number from spam, simply write "**UNSPAM**"
* Done! You will no longer receives incoming calls or messages from this number.

![](https://storage.crisp.chat/users/helpdesk/website/de99249d4a470000/spm_1k02czq.webp =825xauto)